PRIVIA GRAPHIC DESIGN
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Effective 06/03/2009

The use of services from The Privia Group, [hereafter referred to as "Provider"] constitutes agreement to these terms.

1) Account Setup / Email on file
We will setup your account after receipt of all required account information, payment receipt verification and the conclusion of all order & fraud screening
processes. Providing false contact information of any kind may result in the termination of your account.

2) Content
All services provided by Provider may only be used for lawful purposes. The laws of the State of PENNSYLVANIA, and the United States of America apply.

The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books,
photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate
termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled.
Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting.

Provider services, including all related equipment, networks and network devices are provided only for authorized customer use. Provider systems may be
monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized
access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and
used for authorized purposes. Use of Provider system(s) constitutes consent to monitoring for these purposes.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any
manner may be removed from our servers (or otherwise disabled), with or without notice.

3) Payment Information
You agree to supply appropriate payment for the services received from Provider, in advance of the time period during which such services are provided.
You agree that until and unless you notify Provider of your desire to cancel any or all services received, those services will be billed on a recurring basis.

Cancellations must be done in writing via the cancellation process provided. Once we receive your cancellation and have confirmed all necessary
information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled.

As a client of Provider, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. Provider
provides a thirty (30) day grace period from the time the invoice is generated and when it must be paid. Provider reserves the right to change the monthly
payment amount and any other charges at anytime.

4) Cancellations and Refunds
Provider reserves the right to cancel the account at any time with or without notice. Violations of the Terms of Service will waive the refund policy.

5) Indemnification
Customer agrees that it shall defend, indemnify, save and hold Provider harmless from any and all demands, liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against Provider, its agents, its customers, officers and employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold
harmless Provider against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection
with Provider; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement
and (4) any defective products sold to customers from Provider's server.

6) Arbitration By using any Provider services, you agree to submit to binding arbitration. If any disputes or claims arise against Provider or its subsidiaries,
such disputes will be handled by an arbitrator of Provider's choice. An arbitrator from the American Arbitration Association will be selected. Arbitrators shall
be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The
arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this
Arbitration Clause. You are also responsible for any and all costs related to such arbitration.

7) Disclaimer
Provider shall not be responsible for any damages your business may suffer. Provider makes no warranties of any kind, expressed or implied for services
we provide. Provider disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no
deliveries, wrong delivery, and any and all service interruptions caused by Provider and its employees.

8) Disclosure to law enforcement
Provider may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request
from such agencies. We will cooperate fully with law enforcement agencies.

9) Changes to the TOS
Provider reserves the right to revise its policies at any time without notice.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 724-979-4806 or send us an email at admin@thepriviagroup.com.

Fraudulent Chargeback Policy

The charge that will appear on your credit card statement will be “PRIVIA” or “PRIVIA DESIGN.” Should you have any problem with a product or service
you have received from our company, you must contact us within 7 business days. We will make every attempt to rectify the situation.  

If you place a chargeback with your credit card company (on purpose or by mistake) for any order for goods or services that you placed and received
prior to contacting us regarding a problem with a product or service, there will be a $50.00 research fee charged to your account upon receiving the
chargeback by our merchant provider to cover our investigative expenses.

We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal
action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.

We consider credit card chargebacks to be fraud if you have made no reasonable effort to work with us to resolve any problems with your purchase of
goods or services. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business,
but cost us money, therefore:

  • You agree that if you, the buyer, choose to do business with us, and file a chargeback with your credit card company, you agree to pay a service
    charge of $50 for our time responding to the matter.
  • You, the buyer authorize us to charge this amount to your credit card. If this charge is rejected, we will pursue legal action to recoup losses for
    our time associated with responding to the chargeback in addition to any other fees explained above.
  • You agree to reimburse us or any representative we may appoint for any legal expenses your actions may make us incur. We take fraud very
    serious!

In the event that you win the charge back with your credit card company, and have not returned our goods, we will attempt to recover fraudulently
disputed charges plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection
account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a return of the
merchandise as settlement for the debt and will only accept payment in full. In addition to this, we will file a report with your local police or sheriff’s
department, and file a mail fraud complaint with the United States Postal Inspection Service. Furthermore, we reserve the right to post fraudulent users
information on our website and with any universal fraud databases, including, but not limited to:

  • Full Names
  • Addresses
  • Phone Numbers
  • Email
  • IP Addresses

Being blacklisted on any such database may make it more difficult or even impossible for you to use (any of) your credit card(s) on future purchases with
us or other merchants. This information can only be removed prior to receiving total costs being sought.

If any provision of this policy is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The waiver of a
breach hereunder does not waive any other or subsequent breach.


Stolen Credit Card Purchases

We log IP strings on each and every order. Any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your
local jurisdiction for prosecution to the fullest extent of the law. Under Title 18 of the U.S. Code, § 1029, penalties for credit card fraud include fines and/or
imprisonment for up to (20) twenty years, depending on the specific provisions of the law that has been violated.
TERMS OF SERVICE
PRIVIA GRAPHIC DESIGN
Visa, Mastercard, American Express, Discover Accepted